Bencal Bet Privacy Policy — your personal data is fully protected

1 Introduction

Bencal Bet A trusted online betting platform built with Bangladeshi users in mind. We believe your personal information is your asset — and protecting it is our ethical responsibility. This Privacy Policy explains in detail what data Bencal Bet collects, why it is collected, how it is stored, and under what circumstances it may be shared with third parties.

This Privacy Policy bencalbet.betApplies to all services, the mobile version, and applications. By using our platform, you agree to this privacy policy — so please read it carefully before registering.

2 What Information We Collect

Bencal BetVarious types of data are collected during registration and use of our services. A detailed list of the data collected is provided below:

We only collect the information genuinely needed to deliver our services. Collecting unnecessary or excessive data goes against Bencal Bet's policy.

3 How Your Data Is Used

Bencal Bet Your data is used only for specific, legitimate purposes. It will never be used against you or for commercial purposes without your permission.

• To create, manage, and secure your account.
• To process deposits, withdrawals, and betting transactions.
• To verify your identity (KYC) and confirm your age.
• To prevent money laundering, fraud, and other illegal activities.
• To provide customer support and resolve complaints.
• To promote responsible gaming and identify problematic betting behaviour.
• To send you new offers and promotions, with your consent.
• To improve platform performance and enhance the user experience.
• To fulfil legal obligations and cooperate with government authorities.

4 Data Storage & Security

Your Personal Data Bencal Bet's secure servers. We employ industry-standard security measures:

• 256-Bit SSL Encryption: All data transfers are encrypted.
• Encrypted Database: Stored data is kept encrypted.
• Access Control: Only authorized personnel can access your data, strictly on a need-to-know basis.
• Regular Security Audits: Regular audits are conducted to identify and address system vulnerabilities.
• Suspicious Login Alert: You will be immediately alerted if any unusual login attempts are detected on your account.

Even after your account is closed, certain data may be retained for up to 5 years may be retained for this period. After this time, data is securely deleted.

5 Data Sharing Policy

Bencal Bet Your information is not shared with any third party except in the following limited and necessary circumstances:

• Payment Processors: Only transaction-related information is shared with payment gateways such as Mobile Pay, Nagad, and Rocket to process deposits and withdrawals.
• Identity Verification Services: Limited data is shared with third-party verification agencies for the KYC process.
• Legal Obligation: Data may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Prevention: Relevant authorities may be provided with information if required for fraud or money laundering investigations.

No third party — whether a company, advertiser, or individual — outside the circumstances listed above will ever receive your data. This is Bencal Bet's unwavering privacy commitment.

6 Cookie Policy

Bencal BetThe website uses cookies. Cookies are small text files stored in your browser that help improve your experience on the site.

• Essential Cookies: Maintaining your login session and storing security tokens. Without these, the site cannot function properly.
• Functional Cookies: Remembering your language and preferences for a more convenient experience.
• Analytics Cookies: To understand which parts of the site are most used. This data remains anonymous.

You can manage or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

7 Your Personal Rights

Bencal Bet We believe every user should have complete control over their own data. Your rights are outlined below:

• Right to Access: You may request to know what information we have collected about you.
• Right to Rectification:You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request that your data be deleted under certain circumstances.
• Right to Restrict Processing: You may request that the use of your data be suspended while an investigation is ongoing.
• Right to Opt Out of Marketing: You can opt out of promotional communications at any time.
• Right to Lodge a Complaint: If you suspect a privacy breach, you can file a complaint with us.

To exercise these rights, email us at: support@bencalbet.bet — we typically respond within 7 business days.

8 Protection of Minors

Bencal Bet For users aged 18 and above only. We do not knowingly collect data from anyone under the age of 18.

• Date of birth verification is mandatory at registration.
• If there is any doubt about a user's age, the account will be suspended immediately.
• If your child has registered on the platform, please notify us immediately.
• If data belonging to a minor is identified, it will be permanently deleted and the account will be closed.

9 Privacy Policy Updates

Bencal Bet reserves the right to update this Privacy Policy as needed. In the event of any significant changes, registered users will be notified at least 7 days ago You will be notified by email or SMS.

• Continued use of the platform after an updated policy takes effect will be considered acceptance of the new terms.
• If you are not satisfied with the changes, you may request to close your account.
• The most up-to-date Privacy Policy will always be available on this page.

10 Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our data protection team:

• Email: support@bencalbet.bet
• Website: bencalbet.bet
• Response time: within 7 business days

Your privacy is our top priority. Bencal Bet is always here for you.